FAQs

Made to Order Clothing

Due to the highly unique nature of many of the items we manufacture, our tailoring is made to order. Once your order is received, the fabric and trimmings are bundled and assigned a unique tracking number that allows us to follow it closely though the production process. Due to this, we cannot accept cancellations or refunds for these items. As always, we stand behind the quality of every product we make and will always do our best to accommodate customers.


Gift Cards

Prohibition Clothing offers complimentary gift cards upon request. All Items are expertly arranged in our gift boxes and finished with our jacquard ribbon. Complimentary gift cards (either blank or with a hand-written message of your choice) are also available. Gift cards may be requested during checkout.


Privacy Policy

Any information collected during your interaction with our company remains in the strictest confidence. We will not give, sell, or allow access to any 3rd party other than those needed to complete your transaction (your credit card bank, etc.) Part of our goal is to create a unique community based around the modern vintage lifestyle and while we invite you to participate in that through our facebook page and blog, we DO NOT automatically enroll our customers in these forums.


Information Security

Prohibition Clothing is committed to protecting your online order and registration information by using www Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Prohibition Clothingt. The www mode begins when you initiate your order. If We can view our certificate information by simply clicking on our VeriSign Secured Seal below. Our certificate technology is compatible with over 99% of all browsers.

We are committed to ensuring that your credit card information is safe with us, ensuring that no one outside of our staff will have access to your credit card information. However, your computer must be SSL-enables to ensure www transfer of your credit card information.

Prohibition Clothing has also put appropriate security measures in place within our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our web site.


Wardrobe Assistance/ Style Consultation

With all of the information about what’s appropriate and “fashionable” developing a signature style can be a daunting task. We understand this is a highly personal process and will gladly arrange to have a dialogue with you to assisting you with this. Have a particular style question? Need to find the perfect fedora or pair of spectator shoes? Shoot us an e-mail. If you’re local to New York we offer personal style consulting services that include professional and casual wardrobe development for a reasonable fee. Make sure to read our guide on “How to develop your own Iconic American Vintage Style”, which offers a wealth of information to get you started.


Where are our products made?

We strive to produce as many items as we can here in the USA, because we believe in the value and pride of making things and in the synergy of creative design and technical craftsmanship. Unfortunately, making some items domestically would drive the price to a point that many customers could not afford.

We maintain close relationships with our tailoring factories in the Far East. More specific information regarding country of origin can be found on each product page.

 

Are other fabrics or materials available?

Simply,Yes! As a designer, I’m very concerned with not only how fabrics look, but how they drape and move and using fabrics that are wearable most of the year. The fabrics we offer have been personally chosen because they meet that criteria to a high degree. If you have a particular color or material in mind, I’ll be glad to personally source some fabrics that meet our combined standards. Please note specially sourced fabrics may increase the price of the final garment. Being New York based, we have access to amazing fabric resources.


Can we make garments using your fabric?

While this is a possibility, we cannot make a determination about the suitability of a fabric without at least having a swatch of it. A picture or general description is not sufficient. We reserve the right to refuse to make a garment using a fabric we feel will ultimately be inconsistent with our standards.


Do you have a store? Where are you located?

We do not have a physical retail location. Our products are sold through our website and through our pop-up store which is hosted by ebay. We also sell our products at several vintage-inspired events through the year, most notably the Jazz Age Lawn Party, which takes place on Governor’s Island in New York City in June and August each year. Our design studio is located in Brooklyn, New York.


Are Gift Certificates Available?

Yes! Contact us regarding your budget and idea and we’ll be glad to put together a compelling gift package.


Sizing Guide

As a tailoring company that specializes in made to order garments, you’ll notice we offer more sophisticated sizing than most ready to wear companies. Our fitting options are intelligently engineered to provide a superb fit while eliminating most of the complications of made-to-measure and the expense of custom tailoring. Most of our clothing is sized in smaller increments to allow our customers a more personalized expression. We also feature outlets in the crotch and waist of our trousers that allow them to be let out. If you are a non-standard size, or have special fitting needs feel free to contact us. If you’re in the New York area, we can make arrangements for a fit consultation. For our more distant customers, we usually ask them to send their best fitting garments and photos of them in these garments. Based on measurements taken from these garments and changes we suggest based on the photos, we can make a garment that suits you well.